Shipping, pickup & returns


  • Delivery time 1-2 days
  • Ordered by 2:00 p.m. delivered the following day Mon.-Fri.
  • Orders received by 2:00 p.m. on Friday will be delivered on Monday, otherwise on Tuesday
  • Weekend no deliveries


Planzer Transport AG
Industriestrasse 186
8957 Spreitbach

After order confirmation from our You can drop by the Planzer company during opening hours and pick up the whirlpool. Please report to dispatch at goods issue.

Opening hours: Mon.-Fri. 9:00 a.m. - 5:00 p.m.

Please note that the pool chemicals cannot be ordered together with the whirlpool when you pick them up, as the pool chemicals are not stored in the Planzer warehouse for safety reasons. So it is best to place 2 orders. We will then send the pool chemicals by post.


A refund is possible as long as the goods have not been opened or
if transport damage has occurred, this must be reported immediately within 48 hours.